Cloud technology is reaching new heights in the upcoming years. It is breaking every communication barrier that one could imagine. Sometimes, it feels like magic when you can call, message, record the call, or voicemail someone sitting millions of miles away with just one click. The business phone systems have truly changed the picture of businesses by influencing their communication infrastructure. Organizations no longer need bulky hardware to stay in touch with the outside world. The entire communication network is laid over the internet. One can say that the introduction of business phone systems is the usage of the technology to its best. So, enquire about this before you go for buying the VoIP number, and it will be better if you can compare different VoIP Service providers like Grassphone vs MightyCall or others. This will save you from facing any problem when buying VoIP Numbers. Tech advancements have led to the establishment and smooth working of this entire virtual network. This article will help you understand how technology in 2021 has revolutionized the world of business phone systems. Here is a list of top 5 business advancements- 5G, AI, Cloud Solutions, and remote work. We all are acquainted with the 5G network that has brought tremendous internet speed. This is the turn that has facilitated the phone systems that use the internet for their working. Any search on Google or any kind of call or video call happens in some milliseconds. At the click of just one button, the system makes calls, video calls, or sends messages with the speed of a breeze. The response time has reduced to great extents that enable individuals it has instantaneous communication. Artificial Intelligence has only uplifted technology. With the introduction of AI, almost every aspect of the business phone system has been impacted. AI has brought the concept of virtual assistant which performs all the duties right from making calls to recording them. It has expanded the capacities of customer care employees, field engineers, sales representatives, network engineers, and many more. Today, businesses are searching for all the possibilities of their digital transformation. They are looking for ways that can unify and ease their workflow. The clod solutions have benefited them in every field right from security, admin, HR to accounting. Business owners can access information from any device located anywhere in the world. When it comes to money, cloud solutions are way cheaper than traditional phone systems. Haresh Sippy quoted “Automation helps in cutting the cost by tightening the corners and not by actually cutting them.” Automation software in the business phone systems streamlines all the incoming calls, messages, or any data and thus saves the time of the employees which would get wasted in doing the same job. Nowadays, as technology is expanding, the world has become quick. The customers have zero patience and want everything just at the click of their fingertips. The automated features of business phone systems help to serve the customers at the instant. Features like Click-to-Call, auto –dialler, smart routing helps businesses to provide their best communication service to the clients. Businesses can never get a perfect solution of product anywhere. But they can surely decide the type of phone system that best suits their business.